Shipping policy
2. Shipping policy
Shipping Policy
Order Processing
Orders are processed within 1–3 business days after payment is confirmed. You'll receive a confirmation email with tracking once your order ships.
Delivery Times (United States)
Standard shipping: 7–15 business days. Express shipping: 3–7 business days. Free shipping is available on qualifying orders and follows the Standard timeframe.
International Shipping
We ship internationally via USPS and DHL Express. Delivery times vary by destination, typically 10–25 business days. International customers are responsible for any customs duties, taxes, or import fees.
Tracking
A tracking number is provided for every order. Please allow 2–5 business days for tracking to update after dispatch.
Delays
Delivery estimates are not guaranteed and may be affected by carrier delays, customs, weather, or high-demand periods. If your order is significantly delayed, contact us at nexorawellness@outlook.com and we'll look into it.